FAQs
How to request an ETSI Online Account (EOL)?
To request an ETSI Online Account, go the ETSI portal, on the top menu click on Manage, then Access, then Account Request and follow the instructions.
How to reset an EOL Account password ?
To reset your EOL Account password, click on Manage, then Access, then Reset Password and follow the instructions.
How to change an EOL Account password?
To change your EOL Account password, click on Manage, then Access, then Change Password and follow the instructions.
How to change personal contact information (i.e new email address)?
To change your personal contact details, click on Manage on the top menu, then My Details.
Then click on the 
at the bottom of the page.
How to log into the ETSI portal?
To log into the ETSI portal, enter your Username and Password on the top right corner of the portal home page http://portal.etsi.org
Tick the Remember me box
How to attach a Contribution to a meeting?
There are two methods:
From the Meetings tab of the relevant TB/ISG, click on the Meeting to open the Meeting Details page.
Click on the New Contribution link to create a new Contribution that will be automatically assigned to the selected meeting.
Or from the Contributions tab, click on the hyperlink New contribution. On the General tab select the Meeting - allocation Change button and from the drop down menu assign the Contribution to a Meeting.
How to retrieve the list of Contributions attached to a given meeting?
There are two ways of retrieving and synchronising the list of contributions attached to a meeting.
Either via ftp://docbox.etsi.org: select the TB/ISG, open the folder 05-CONTRIBUTIONS and select the relevant year.
From this Contributions directory, there will be a temporary meeting folder TMP_MTG_YearOfMeeting_MonthOfMeeting_DayOfMeeting_MtgID which is automatically created when the first contribution is attached to this meeting. This folder can be your synchronisation tool.
Note: This folder contains clones of contributions and will disappear after the end of the meeting.
Or the second way of retrieving the list of contribution attached to a meeting is explained at the following location: Simple search for contributions attached to a meeting
How to retrieve a Contribution that has not been attached to a meeting?
If a Contribution has been created without being attached to a meeting, it can be retrieved using the query building feature.
The criteria to select are:
- Technical Body = TB/WG/ISG
- Meeting = Define this criteria by ticking the operator is empty
- Type of Contribution = New Work Item, Draft, Change Request, Agenda...
Having informed the value for the above listed criteria, click on the Refresh button and the contribution should be displayed in the results grid.
For further information on the query builder, see: How to build a Query
How to create a New Work Item Proposal?
From the home page of the TB/WG/ISG select the Contributions tab.
Click on the hyperlink New contribution and choose type New WI Proposal/Description in the drop down menu
Complete the mandatory fields in the General tab
Move to the WI Details tab and complete the fields
Click on Save to reserve the Contribution
Note: The Contribution can be prepared in stages,although all fields must be completed and the text WI Proposal is complete (Ready for approval) shown on the top right of the WI Details tab in order to change it from Status Reserved to Status Available.
Click on Upload/Make available and on the upload button.
=> The New Work Item Proposal will be in status Available and ready for approval.
More detailed information on this topic is available at Create a New Work Item proposal
Note: When Work Item Proposal is created at Working Group level, it must first be approved by the WG. To progress the proposal to the parent TB/ISG for approval, click Submit to TB for approval and assign to the TB/ISG meeting.
What is a Preliminary Work Item (PWI)?
A PWI is the identification number registered in the ETSI Work Programme which is valid until the Work Item Proposal is approved at TB/ISG level.
The PWI number, in status under construction will only be visible on the portal once New Work Item Proposal has been approved.
After the approval of the Technical Body, the new Work Item appears in the WI monitoring portlet on the TB portal home page and an entry in the Latest Draft portlet is created.
The Drafts tab
The Drafts tab enables Rapporteurs to upload draft versions of a given Work Item reference and to manage the Target dates for the maturity milestones (Early Draft, Stable Draft, Final Draft for approval).
It allows the TB/WG/ISG members to trace all available versions for a Work Item.
More information on Drafts is available: Latest Drafts and at Upload a Draft on the Latest Draft
How to upload a new Draft version of a Work Item
From the TB/ISG portal page, select the Drafts tab and find the WI identification
Click on the U icon
In the pop-up window, select Upload a new draft and find it in a local file
Confirm the version number and the New Status
Click on Save
The portal will issue an automated notification: Your draft has been successfully uploaded.
How to contribute a Draft to a TB/ISG meeting?
Once a Draft has been uploaded,click on the C icon 
(on the same line as the WI reference)
The contribution creation screen for type Draft will open.
Complete the fields in the General tab
Edit the Title if appropriate.
To modify Source, click on Change and select the relevant Source
Select the appropriate filed for Contribution for (Decision, Discussion or Information)
Attribute to a TB/WG/ISG meeting by clicking on Change. Follow the instructions and click Done
Click on Save Changes.
The Contribution will then be in status Reserved.
Note: Since the Draft is already on the server, to make available the Contribution containing the Draft, all that is needed is a cover page zipped together with the Draft.
Click on Upload/Make available
There are 2 ways to proceed:
Either request an automatically generated cover page
or select one in MS Word already saved on the pc. The system will zip the Draft and the cover page.
The Contribution will then be in status Available.
Detailed information can be seen at Contribute a draft from the Latest Draft Application
and why do I have to upload my drafts on this application to be able to contribute it?
Contributing a draft from the contribution portlet in few steps:
- Click on "New contribution"
- Choose the type "New Draft"
- Fill in general information of the contribution under tab "General"
- On the Draft tab, select the WI committee, the WI Reference and the version
- If the version you want to contribute is not on the latest draft server yet, then select "Upload new version" in the version dropdown
- The system opens the Latest Drafts upload window from which you can upload the version you intend to contribute
- The system refreshes the drop down menu for the draft version
- Select the right version and click on "Save"
=> Your contribution is in a reserved state Note: The system knows already where to find your draft on the server, therefore to make available your draft contribution you just need to upload the cover page that will be zipped together with the draft.
- Click on "Upload/Make available" button
- Choose the automated cover page or tick "upload file from your computer"
=> Your contribution is available and your draft is in a Zip file with the contribution cover page.
Detailed information can be seen at Create a contribution.
Why does the contribution application generates Docx files?
The docx format is an ISO standard format (ISO/IEC 29500), open and publicly available since 2007. This format is easy to manipulate and allows automatic generation of documents for instance: contribution template.
For the users who are not using Office 2007, .docx files can be opened by the freeware suite Open Office 3.0. or by downloading the free compatibility pack for office 2007 from Microsoft.
This format is not a mandatory format used by the portal but is available to help delegates providing them a pre-filled template.