Action list application FaQs - Revision history

Vreck: Replaced all "AI" occurrences with "Action Item". Reason: nowadays AI stands for Artificial Intelligence, no longer for Action Item.

2024-12-09T16:39:00Z

Replaced all "AI" occurrences with "Action Item". Reason: nowadays AI stands for Artificial Intelligence, no longer for Action Item.

Lasnier at 14:26, 28 September 2011

2011-09-28T14:26:31Z

Lasnier at 14:25, 28 September 2011

2011-09-28T14:25:08Z

← Older revision		Revision as of 15:25, 28 September 2011
Line 1:		Line 1:
	~~'''Question''': What~~ can’t I see the contents of the Action List portlet?		===Why can’t I see the contents of the Action List portlet?===

	~~'''Answer''': the~~ message “This information is restricted to logged users” indicates that you need to own an ETSI online account to, at least, be able to consult Actions Items (AIs).		The message “This information is restricted to logged users” indicates that you need to own an ETSI online account to, at least, be able to consult Actions Items (AIs).


	~~'''Q''':~~ Why can’t I create an AI?		===Why can’t I create an AI?===

	'''A''': you need to hold TB Official or ETSI Support Staff role to be able to create an AI.		'''A''': you need to hold TB Official or ETSI Support Staff role to be able to create an AI.


	~~'''Q''':~~ I own an ETSI online account, what can I do with the Action List application?		===I own an ETSI online account, what can I do with the Action List application?===

	'''A''': As an EOL account owner, you can add notes to AIs, search for AIs according to filters and save the resulting query links, subscribe to RSS feeds and export your selection to CSV format.		'''A''': As an EOL account owner, you can add notes to AIs, search for AIs according to filters and save the resulting query links, subscribe to RSS feeds and export your selection to CSV format.


	~~'''Q''':~~ Why are all AIs not displayed either from the portlet or the full view?		===Why are all AIs not displayed either from the portlet or the full view?===

	'''A''': Ensure that the “Active” and/or “Closed since” boxes are ticked or in the latter, that the shown date covers the completion date of AIs (default is -90 days).		'''A''': Ensure that the “Active” and/or “Closed since” boxes are ticked or in the latter, that the shown date covers the completion date of AIs (default is -90 days).


	~~'''Q''':~~ Although I hold a TB Official or ETSI Support Staff role, I cannot update the details of an AI?		===Although I hold a TB Official or ETSI Support Staff role, I cannot update the details of an AI?===

	'''A''': Verify that the status of the concerned AI is not set to “CANCELLED” or “COMPLETED”. To be able to update the details of an AI, the status shall first be set to “NEEDS-ACTION” or “IN-PROCESS”		'''A''': Verify that the status of the concerned AI is not set to “CANCELLED” or “COMPLETED”. To be able to update the details of an AI, the status shall first be set to “NEEDS-ACTION” or “IN-PROCESS”


	~~'''Q''':~~ How can I know that an AI is new?		===How can I know that an AI is new?===

	'''A''': “N” is displayed next to the AI reference for a period of 30 days. The AI will also be displayed on top of the list.		'''A''': “N” is displayed next to the AI reference for a period of 30 days. The AI will also be displayed on top of the list.

Perret at 09:41, 15 June 2011

2011-06-15T09:41:55Z

@@ Line 1: / Line 1: @@
 '''Question''': What can’t I see the contents of the Action List portlet?
-Answer: the message “This information is restricted to logged users” indicates that you need to own an ETSI online account to, at least, be able to consult Actions Items (AIs).
+'''Answer''': the message “This information is restricted to logged users” indicates that you need to own an ETSI online account to, at least, be able to consult Actions Items (AIs).
@@ Line 8: / Line 8: @@
 '''A''': you need to hold TB Official or ETSI Support Staff role to be able to create an AI.
-Q: Why are all AIs not displayed either from the portlet or the full view?
+'''Q''': I own an ETSI online account, what can I do with the Action List application?
-Q: Although I hold a TB Official or ETSI Support Staff role, I cannot update the details of an AI?
+'''A''': As an EOL account owner, you can add notes to AIs, search for AIs according to filters and save the resulting query links, subscribe to RSS feeds and export your selection to CSV format.
-Q: I have selected a TB and I do not see the AIs of its WGs?
+'''Q''': Why are all AIs not displayed either from the portlet or the full view?
-Q: Can I update the details of several AIs?
+'''A''': Ensure that the “Active” and/or “Closed since” boxes are ticked or in the latter, that the shown date covers the completion date of AIs (default is -90 days).
-Q: I have added a note and I would like to update it but I can’t?
+'''Q''': Although I hold a TB Official or ETSI Support Staff role, I cannot update the details of an AI?
-Q: After saving the AI, the “Due by” date appears in red, is there anything wrong?
+'''A''': Verify that the status of the concerned AI is not set to “CANCELLED” or “COMPLETED”. To be able to update the details of an AI, the status shall first be set to “NEEDS-ACTION” or “IN-PROCESS”
-Q: Can I add rich text to the details of an AI?
+'''Q''': How can I know that an AI is new?
-Q: Why some AIs are displayed in bold and others in regular font?
+'''A''': “N” is displayed next to the AI reference for a period of 30 days. The AI will also be displayed on top of the list.
-Q: I have saved the link displayed from the chain icon in my bookmarks and I get “This information is restricted to logged users” when I attempt to use it?
+'''Q''': I have selected a TB and I do not see the AIs of its WGs?
 A: You must be logged in to the portal before being able to use the saved queries.

Perret at 09:38, 15 June 2011

2011-06-15T09:38:44Z

← Older revision		Revision as of 10:38, 15 June 2011
Line 1:		Line 1:
	Question: What can’t I see the contents of the Action List portlet?		'''Question''': What can’t I see the contents of the Action List portlet?

	Answer: the message “This information is restricted to logged users” indicates that you need to own an ETSI online account to, at least, be able to consult Actions Items (AIs).		Answer: the message “This information is restricted to logged users” indicates that you need to own an ETSI online account to, at least, be able to consult Actions Items (AIs).

	Q: Why can’t I create an AI?
	A: you need to hold TB Official or ETSI Support Staff role to be able to create an AI.		'''Q''': Why can’t I create an AI?

			'''A''': you need to hold TB Official or ETSI Support Staff role to be able to create an AI.

	Q: I own an ETSI online account, what can I do with the Action List application?		Q: I own an ETSI online account, what can I do with the Action List application?

Perret: Created page with 'Question: What can’t I see the contents of the Action List portlet? Answer: the message “This information is restricted to logged users” indicates that you need to own an E…'

2011-06-15T09:38:02Z

Created page with 'Question: What can’t I see the contents of the Action List portlet? Answer: the message “This information is restricted to logged users” indicates that you need to own an E…'

New page

Question: What can’t I see the contents of the Action List portlet?
Answer: the message “This information is restricted to logged users” indicates that you need to own an ETSI online account to, at least, be able to consult Actions Items (AIs).

Q: Why can’t I create an AI?
A: you need to hold TB Official or ETSI Support Staff role to be able to create an AI.

Q: I own an ETSI online account, what can I do with the Action List application?
A: As an EOL account owner, you can add notes to AIs, search for AIs according to filters and save the resulting query links, subscribe to RSS feeds and export your selection to CSV format.

Q: Why are all AIs not displayed either from the portlet or the full view?
A: Ensure that the “Active” and/or “Closed since” boxes are ticked or in the latter, that the shown date covers the completion date of AIs (default is -90 days).

Q: Although I hold a TB Official or ETSI Support Staff role, I cannot update the details of an AI?
A: Verify that the status of the concerned AI is not set to “CANCELLED” or “COMPLETED”. To be able to update the details of an AI, the status shall first be set to “NEEDS-ACTION” or “IN-PROCESS”

Q: How can I know that an AI is new?
A: “N” is displayed next to the AI reference for a period of 30 days. The AI will also be displayed on top of the list.

Q: I have selected a TB and I do not see the AIs of its WGs?
A: Ensure that the “Include sub groups” box is ticked.

Q: Can I update the details of several AIs?
A: Yes, select “Full view / Search”, from the list tick the box on the left of each concerned AI. Additional options (All, None, Read, Unread, Starred, Unstarred) can be used to tune the selection.
Then select [More], “Edit selected action item(s)” to update details, according to authorisation, or add notes

Q: I am updating the details of an AI and I can’t save it?
A: Ensure that all mandatory fields, marked with a red *, have been filled in.

Q: I have added a note and I would like to update it but I can’t?
A: Only TB Officials or ETSI Support Staff can update a saved note. Please contact one of them for update.

Q: After saving the AI, the “Due by” date appears in red, is there anything wrong?
A: Absolutely not, it is just an indication that the date is earlier than today’s date.

Q: Can I easily select/access preferred AIs?
A: Yes, simply click the “star” on the left of the AI reference. The “star” will turn into yellow and will be added and saved to the Favourites list for later consultation.

Q: Can I add rich text to the details of an AI?
A: Yes, most of the text fields enable font attributes and HTML format.

Q: Why some AIs are displayed in bold and others in regular font?
A: When you see an AI for the first time, either from the portlet or the full view, or when an AI has been updated by another user, it will appear in bold. Once the details of an AI are displayed, the font then turns to regular.

Q: Can I export data from the Action List application?
A: Yes, from the full view, click the “Export to CSV” link and the displayed list or the selected AIs will be saved in a separate file for further use.

Q: I have saved the link displayed from the chain icon in my bookmarks and I get “This information is restricted to logged users” when I attempt to use it?
A: You must be logged in to the portal before being able to use the saved queries.

← Older revision		Revision as of 17:39, 9 December 2024
Line 1:		Line 1:
	===Why can’t I see the contents of the Action List portlet?===		===Why can’t I see the contents of the Action List portlet?===

	The message “This information is restricted to logged users” indicates that you need to own an ETSI online account to, at least, be able to consult Actions Items ~~(AIs)~~.		The message “This information is restricted to logged users” indicates that you need to own an ETSI online account to, at least, be able to consult Actions Items.


	===Why can’t I create an AI?===		===Why can’t I create an Action Item?===

	You need to hold TB Official or ETSI Support Staff role to be able to create an AI.		You need to hold TB Official or ETSI Support Staff role to be able to create an Action Item.


	===I own an ETSI online account, what can I do with the Action List application?===		===I own an ETSI online account, what can I do with the Action List application?===

	As an EOL account owner, you can add notes to ~~AIs~~, search for ~~AIs~~ according to filters and save the resulting query links, subscribe to RSS feeds and export your selection to CSV format.		As an EOL account owner, you can add notes to Action Items, search for Action Items according to filters and save the resulting query links, subscribe to RSS feeds and export your selection to CSV format.


	===Why are all ~~AIs~~ not displayed either from the portlet or the full view?===		===Why are all Action Items not displayed either from the portlet or the full view?===

	Ensure that the “Active” and/or “Closed since” boxes are ticked or in the latter, that the shown date covers the completion date of ~~AIs~~ (default is -90 days).		Ensure that the “Active” and/or “Closed since” boxes are ticked or in the latter, that the shown date covers the completion date of Action Items (default is -90 days).


	===Although I hold a TB Official or ETSI Support Staff role, I cannot update the details of an AI?===		===Although I hold a TB Official or ETSI Support Staff role, I cannot update the details of an Action Item?===

	Verify that the status of the concerned AI is not set to “CANCELLED” or “COMPLETED”. To be able to update the details of an AI, the status shall first be set to “NEEDS-ACTION” or “IN-PROCESS”.		Verify that the status of the concerned Action Item is not set to “CANCELLED” or “COMPLETED”. To be able to update the details of an Action Item, the status shall first be set to “NEEDS-ACTION” or “IN-PROCESS”.


	===How can I know that an AI is new?===		===How can I know that an Action Item is new?===

	“N” is displayed next to the AI reference for a period of 30 days. The AI will also be displayed on top of the list.		“N” is displayed next to the Action Item reference for a period of 30 days. The Action Item will also be displayed on top of the list.


	===I have selected a TB and I do not see the ~~AIs~~ of its WGs?===		===I have selected a TB and I do not see the Action Items of its WGs?===

	Ensure that the “Include sub groups” box is ticked.		Ensure that the “Include sub groups” box is ticked.


	===Can I update the details of several ~~AIs~~?===		===Can I update the details of several Action Items?===

	Yes, select “Full view / Search”, from the list tick the box on the left of each concerned AI. Additional options (All, None, Read, Unread, Starred, Unstarred) can be used to tune the selection. Then select [More], “Edit selected action item(s)” to update details, according to authorisation, or add notes		Yes, select “Full view / Search”, from the list tick the box on the left of each concerned Action Item. Additional options (All, None, Read, Unread, Starred, Unstarred) can be used to tune the selection. Then select [More], “Edit selected action item(s)” to update details, according to authorisation, or add notes


	===I am updating the details of an AI and I can’t save it?===		===I am updating the details of an Action Item and I can’t save it?===

	Ensure that all mandatory fields, marked with a red *, have been filled in.		Ensure that all mandatory fields, marked with a red *, have been filled in.
Line 49:		Line 49:


	===After saving the AI, the “Due by” date appears in red, is there anything wrong?===		===After saving the Action Item, the “Due by” date appears in red, is there anything wrong?===

	Absolutely not, it is just an indication that the date is earlier than today’s date.		Absolutely not, it is just an indication that the date is earlier than today’s date.


	===Can I easily select/access preferred ~~AIs~~?===		===Can I easily select/access preferred Action Items?===

	Yes, simply click the “star” on the left of the AI reference. The “star” will turn into yellow and will be added and saved to the Favourites list for later consultation.		Yes, simply click the “star” on the left of the Action Item reference. The “star” will turn into yellow and will be added and saved to the Favourites list for later consultation.


	===Can I add rich text to the details of an AI?===		===Can I add rich text to the details of an Action Item?===

	Yes, most of the text fields enable font attributes and HTML format.		Yes, most of the text fields enable font attributes and HTML format.


	===Why some ~~AIs~~ are displayed in bold and others in regular font?===		===Why some Action Items are displayed in bold and others in regular font?===

	When you see an AI for the first time, either from the portlet or the full view, or when an AI has been updated by another user, it will appear in bold. Once the details of an AI are displayed, the font then turns to regular.		When you see an Action Item for the first time, either from the portlet or the full view, or when an Action Item has been updated by another user, it will appear in bold. Once the details of an Action Item are displayed, the font then turns to regular.


	===Can I export data from the Action List application?===		===Can I export data from the Action List application?===

	Yes, from the full view, click the “Export to CSV” link and the displayed list or the selected ~~AIs~~ will be saved in a separate file for further use.		Yes, from the full view, click the “Export to CSV” link and the displayed list or the selected Action Items will be saved in a separate file for further use.

← Older revision		Revision as of 15:26, 28 September 2011
Line 6:		Line 6:
	===Why can’t I create an AI?===		===Why can’t I create an AI?===

	~~'''A''': you~~ need to hold TB Official or ETSI Support Staff role to be able to create an AI.		You need to hold TB Official or ETSI Support Staff role to be able to create an AI.


	===I own an ETSI online account, what can I do with the Action List application?===		===I own an ETSI online account, what can I do with the Action List application?===

	~~'''A''':~~ As an EOL account owner, you can add notes to AIs, search for AIs according to filters and save the resulting query links, subscribe to RSS feeds and export your selection to CSV format.		As an EOL account owner, you can add notes to AIs, search for AIs according to filters and save the resulting query links, subscribe to RSS feeds and export your selection to CSV format.


	===Why are all AIs not displayed either from the portlet or the full view?===		===Why are all AIs not displayed either from the portlet or the full view?===

	~~'''A''':~~ Ensure that the “Active” and/or “Closed since” boxes are ticked or in the latter, that the shown date covers the completion date of AIs (default is -90 days).		Ensure that the “Active” and/or “Closed since” boxes are ticked or in the latter, that the shown date covers the completion date of AIs (default is -90 days).


	===Although I hold a TB Official or ETSI Support Staff role, I cannot update the details of an AI?===		===Although I hold a TB Official or ETSI Support Staff role, I cannot update the details of an AI?===

	~~'''A''':~~ Verify that the status of the concerned AI is not set to “CANCELLED” or “COMPLETED”. To be able to update the details of an AI, the status shall first be set to “NEEDS-ACTION” or “IN-PROCESS”		Verify that the status of the concerned AI is not set to “CANCELLED” or “COMPLETED”. To be able to update the details of an AI, the status shall first be set to “NEEDS-ACTION” or “IN-PROCESS”.


	===How can I know that an AI is new?===		===How can I know that an AI is new?===

	~~'''A''':~~ “N” is displayed next to the AI reference for a period of 30 days. The AI will also be displayed on top of the list.		“N” is displayed next to the AI reference for a period of 30 days. The AI will also be displayed on top of the list.


	~~'''Q''':~~ I have selected a TB and I do not see the AIs of its WGs?		===I have selected a TB and I do not see the AIs of its WGs?===

	~~'''A''':~~ Ensure that the “Include sub groups” box is ticked.		Ensure that the “Include sub groups” box is ticked.


	~~'''Q''':~~ Can I update the details of several AIs?		===Can I update the details of several AIs?===

	~~'''A''':~~ Yes, select “Full view / Search”, from the list tick the box on the left of each concerned AI. Additional options (All, None, Read, Unread, Starred, Unstarred) can be used to tune the selection. Then select [More], “Edit selected action item(s)” to update details, according to authorisation, or add notes		Yes, select “Full view / Search”, from the list tick the box on the left of each concerned AI. Additional options (All, None, Read, Unread, Starred, Unstarred) can be used to tune the selection. Then select [More], “Edit selected action item(s)” to update details, according to authorisation, or add notes


	~~'''Q''':~~ I am updating the details of an AI and I can’t save it?		===I am updating the details of an AI and I can’t save it?===

	~~'''A''':~~ Ensure that all mandatory fields, marked with a red *, have been filled in.		Ensure that all mandatory fields, marked with a red *, have been filled in.


	~~'''Q''':~~ I have added a note and I would like to update it but I can’t?		===I have added a note and I would like to update it but I can’t?===

	~~'''A''':~~ Only TB Officials or ETSI Support Staff can update a saved note. Please contact one of them for update.		Only TB Officials or ETSI Support Staff can update a saved note. Please contact one of them for update.


	~~'''Q''':~~ After saving the AI, the “Due by” date appears in red, is there anything wrong?		===After saving the AI, the “Due by” date appears in red, is there anything wrong?===

	~~'''A''':~~ Absolutely not, it is just an indication that the date is earlier than today’s date.		Absolutely not, it is just an indication that the date is earlier than today’s date.


	~~'''Q''':~~ Can I easily select/access preferred AIs?		===Can I easily select/access preferred AIs?===

	~~'''A''':~~ Yes, simply click the “star” on the left of the AI reference. The “star” will turn into yellow and will be added and saved to the Favourites list for later consultation.		Yes, simply click the “star” on the left of the AI reference. The “star” will turn into yellow and will be added and saved to the Favourites list for later consultation.


	~~'''Q''':~~ Can I add rich text to the details of an AI?		===Can I add rich text to the details of an AI?===

	~~'''A''':~~ Yes, most of the text fields enable font attributes and HTML format.		Yes, most of the text fields enable font attributes and HTML format.


	~~'''Q''':~~ Why some AIs are displayed in bold and others in regular font?		===Why some AIs are displayed in bold and others in regular font?===

	~~'''A''':~~ When you see an AI for the first time, either from the portlet or the full view, or when an AI has been updated by another user, it will appear in bold. Once the details of an AI are displayed, the font then turns to regular.		When you see an AI for the first time, either from the portlet or the full view, or when an AI has been updated by another user, it will appear in bold. Once the details of an AI are displayed, the font then turns to regular.


	~~'''Q''':~~ Can I export data from the Action List application?		===Can I export data from the Action List application?===

	~~'''A''':~~ Yes, from the full view, click the “Export to CSV” link and the displayed list or the selected AIs will be saved in a separate file for further use.		Yes, from the full view, click the “Export to CSV” link and the displayed list or the selected AIs will be saved in a separate file for further use.


	~~'''Q''':~~ I have saved the link displayed from the chain icon in my bookmarks and I get “This information is restricted to logged users” when I attempt to use it?		===I have saved the link displayed from the chain icon in my bookmarks and I get “This information is restricted to logged users” when I attempt to use it?===

	~~'''A''':~~ You must be logged in to the portal before being able to use the saved queries.		You must be logged in to the portal before being able to use the saved queries.